These Terms & Conditions form a legally binding agreement for use of the ek9991 platform. Registering or continuing to use the platform means you fully accept all of these terms. If you object to any term, please refrain from using the platform.
1. General Terms
These Terms and Conditions apply between the ek9991 online betting platform and its users. ek9991 is a licensed online Sports Betting service provider designed specifically for bettors in Bangladesh.
1.1 Contractual Effect
By creating an account at ek9991, you agree to these Terms & Conditions, Privacy Policy and Responsible Gaming Policy will be considered to have been fully read and accepted. This agreement applies for the entire duration that your account remains active.
1.2 Language & Interpretation
These Terms are written in Bengali. If any translation or alternative version exists, the Bengali version shall be considered final and authoritative. In the event of any dispute over interpretation, ek9991's interpretation shall be binding.
1.3 Scope of Services
Ek9991 offers Sports Betting, live betting, and related services. All services provided through the platform are governed by these Terms & Conditions. ek9991 reserves the right to modify, expand, or reduce the scope of its services at any time without prior notice.
2. Account Registration & Eligibility
To register with ek9991, all of the following conditions must be met. Accounts that do not meet these requirements will not be approved, and any account that fails verification at a later stage will be closed.
2.1 Age Requirement
To register on ek9991, the user must be at least a minimum age of 18 (eighteen) years years of age or older. Minors are not eligible to use any of ek9991's services. A National ID or passport may be requested for age verification.
Ek9991 is committed to protecting minors from betting. If it comes to our attention that a minor is using the platform, the account will be immediately suspended and all funds returned.
2.2 Registration Details
You are required to provide accurate and complete information during registration. Registering with false information may result in account termination and forfeiture of deposited funds. Information required for registration:
- Full name (as per National ID)
- Date of Birth
- Active mobile number
- Email address (if available)
- Current Address
2.3 One Account Policy
Only one account is permitted per individual, family, household, or IP address. One Account Permitted. Operating multiple accounts is strictly prohibited. ek9991 uses technical measures to detect duplicate accounts.
2.4 KYC Verification
For withdrawals above a certain amount or in cases of suspicious activity, ek9991 may require KYC (Know Your Customer) verification. This may involve submitting a copy of your National ID, passport, or driving licence.
3. Payment Policy
All financial transactions at ek9991 are handled securely and transparently. We support fast, hassle-free transactions through Bangladesh's most popular mobile banking services.
3.1 Deposits
The following payment methods are accepted for deposits at ek9991:
- bKash – Bangladesh's most widely used mobile banking
- Nagad – Mobile financial service by the Postal Department
- Rocket – Mobile banking service by Dutch-Bangla Bank
The minimum deposit amount is ৳500, and the maximum single deposit limit applies as stated in the guidelines on the ek9991 website. Deposits are generally credited to your account instantly.
3.2 Withdrawal
The following conditions must be met before a withdrawal request can be processed:
- The account's KYC verification must be completed
- It is recommended that the deposit and withdrawal methods be the same
- The wagering requirement on any active bonus must be completed
- Minimum withdrawal amount ৳500
Standard withdrawal requests are processed within 24 hours. However, processing may take longer while verification is underway.
3.3 Currency
All transactions on ek9991 are conducted in Bangladeshi Taka (BDT/৳). Transactions in any foreign currency are not accepted.
All payment processes at ek9991 are secured with SSL encryption. No third party can access your payment information.
4. Bonus & Promotion Terms
Ek9991 regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which are clearly stated in the offer details. General bonus terms are outlined below:
4.1 Welcome Bonus
New members may receive a welcome bonus on their first deposit. To claim this bonus, a specified minimum deposit must be made and the bonus must be activated. The wagering requirement for the welcome bonus is generally 5 to 10 times the bonus amount.
4.2 General Bonus Terms
- Each promotion can only be entered once
- Bonus funds cannot be withdrawn directly — wagering requirements must be met first
- Real money in your account will be wagered first before any bonus funds are used
- Bonuses will be forfeited if wagering requirements are not met within the specified timeframe
- Ek9991 may modify or cancel any bonus offer at any time
4.3 Bonus Abuse
Ek9991 reserves the right to investigate any suspected bonus abuse. If confirmed, the relevant bonus and any winnings derived from it will be voided. Repeated violations will result in permanent account closure.
5. Betting Rules
When placing bets on ek9991, the following rules must be strictly observed. These rules apply equally to all bettors.
5.1 Bet Acceptance
A bet is only considered valid upon receiving a bet confirmation from the ek9991 system. If confirmation is not received due to network issues, the bet may not be deemed valid.
5.2 Odds Changes
The odds displayed before placing a bet are final. Even if odds change after a bet is confirmed, the bet will be settled at the original odds. Rapid odds fluctuations are normal in live betting.
5.3 Event Cancellation
If a match or event is cancelled, all bets placed on that event will be voided and the corresponding amounts will be refunded to the user's account.
5.4 Results Settlement
Ek9991 settles bets by verifying event results from internationally recognised sources. In the event of any dispute over an outcome, ek9991's decision shall be final.
6. Prohibited Activities
The following activities are strictly prohibited on the ek9991 platform. Violations may result in account closure, fund forfeiture, and legal action.
- Multiple Accounts: Operating multiple accounts under the same name or from the same device
- Fraudulent Activity: Using software, bots, or automated methods to defraud the platform
- Money Laundering: Using betting as a means of money laundering
- Bonus Abuse: Deliberately creating accounts or placing bets with the intent of obtaining bonuses
- Third-Party Funds: Betting on your own account using another person's funds
- Hacking & Cyber Attacks: Attempting to breach the platform's security systems
- Using Another Person's Account: Placing bets using another person's account
7. Account Suspension & Closure
7.1 ek9991's Rights
Ek9991 reserves the right to suspend or permanently close any account at any time, with or without cause — particularly in cases of Terms violations, fraudulent activity, or security concerns.
7.2 Closure at User's Request
If you wish to close your account yourself, please notify our support team. Any remaining funds can be withdrawn before the account is closed.
7.3 Refund of Funds
If an account is closed due to a breach of terms, bonus-related funds may be forfeited. However, users generally retain the right to withdraw their own deposited funds, unless fraudulent activity has been established.
8. Privacy & Data Protection
Ek9991 places the highest priority on protecting your personal information. How we collect, use, and store your data is described in detail in our Privacy Policyfor full details.
8.1 Use of Information
The information you provide will be used solely for the following purposes:
- Account Management & Verification
- Payment Processing
- Customer support
- Compliance with Applicable Laws
- Fraud Prevention
8.2 Sharing Information with Third Parties
Ek9991 does not sell or share your personal information with third parties unless legally required. Limited information may be shared with trusted partners for payment processing and verification purposes.
9. Responsible Gaming Policy
Ek9991 believes that betting is a form of entertainment that should be enjoyed responsibly. We are committed to preventing problem betting.
9.1 Self-Control Tools
Ek9991 provides the following tools to help users manage their betting activity:
- Deposit Limit: Setting daily, weekly, or monthly deposit limits
- Loss Limit: Capping the maximum loss amount within a set time period
- Session Time Limit: Limiting continuous play sessions
- Cooling-Off Period: Option to take a temporary break
- Self-Exclusion: Temporarily or permanently deactivating your account
If you feel that betting is having a negative impact on your life, please visit our Responsible Gaming Visit the page or contact our support team.
10. Limitation of Liability
Ek9991 strives to maintain the highest standard of service. However, ek9991 is not liable in the following cases:
- Bet not confirmed due to loss of internet connection
- Failure of third-party payment systems
- Service disruption due to unforeseen technical issues
- Account loss resulting from the user's own error
- Security issues with the user's device or network
Ek9991's maximum liability shall in no case exceed the original transaction amount in question.
11. Right to Amend Terms
Ek9991 reserves the right to modify, add to, or amend these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications.
Continued use of the platform after any changes have been made constitutes your acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.
12. Contact & Complaints
If you have any questions or complaints regarding these Terms and Conditions, please contact us:
- Email: support@ek9991.bet
- Help Center: Help Centre Page
- FAQ: FAQ
We take all complaints seriously and aim to respond within 48 hours.
These Terms & Conditions are effective from January 2026. All previous versions are considered void as of this date.